Page 150 - Special Topic Session (STS) - Volume 1

STS422 Damola Owalade
Data Collection methodology: Computer Assisted Personal Interviews
(CAPI).
Nigeria
In Nigeria, the Central Bank of Nigeria launched its National Financial
Inclusion Strategy in 2012 with a target of reducing financial exclusion to 20%
4
of the adult population by 2020 . Digitising payments is a cornerstone of
Nigeria’s financial inclusion strategy, an objective that is hampered by low
banking penetration and very low take-up of mobile money.
The next section provides the findings of the quality assessment of merging
administrative and survey data to understand usage of digital financial services
in Nigeria.
A description of the Nigeria study is as follows:
Research objective: To explore Nigeria Interbank Settlement System
(NIBSS) data in combination with demand-side data and, where possible,
create indicators of financial inclusion in Nigeria; Assess the potential
value of transactional (administrative) data in supporting efforts to
monitor progress on financial inclusion targets in Nigeria; and test the
feasibility of conducting matched transactional and demand-side
research more broadly and understand how it could be optimised in the
future.
Sample (demand side): Randomly selected adults in Lagos and Kano
(n=2,395).
Sample (administrative): 1 million records of interbank transaction
records based unique Bank Verification Numbers (BVNs) from June 2016
to December 2017.
Sample (merged demand and credit bureau data): Completed interviews
for customers (BVNs) sampled from NIBSS (n=611).
Data Collection methodology: Computer Assisted Personal Interviews
(CAPI).

3. Results
This section is broken into two parts with each focusing on the quality
assessment of the research design in Zimbabwe and Nigeria. The analysis was
based on the key findings, technical reports (documenting lessons learned)
and first-hand experience of the author who designed the research
methodology and occupied a project management role in the two case
studies.

4 https://www.cbn.gov.ng/Out/2018/CCD/Exposure%20Draft%20of%20the%20National%20
Financial%20Inclusion%20Strategy%20Refresh_July%206%202018.pdf

139 | I S I W S C 2 0 1 9