Page 179 - Special Topic Session (STS) - Volume 1

STS423 Ylva A.R. et al.
3.2 New web system for data collection
The new web system for data collection was launched in late 2016 and
has now been running for three years. Response rates have varied
between 81 percent and 96 percent, mainly depending on the survey, and
the share of web responses has increased from roughly 30 percent to 40
percent during the period.

3.2.1 Work method
The agile approach, including the demos by the IT experts,
provided an opportunity for the end users to give feedback on the
ongoing development of the web system. This led to continuous
amendments and additions to the original requirements. This
approach resulted in a final product with new and enhanced
functionality (Table 2) that met user needs very well and fulfilled the
high expectations of the customers. For the agri-environmental
surveys in particular, this was a major step forward, as one system
would now replace four systems. The only potential drawback was an
awareness of the high costs of frequent meetings in relatively large
groups. However, the risk of using another work method, with fewer
meetings, could have led to unexpected costs due to errors or
misunderstandings. Also, during the project, optimal constellations
were arrived at for different types of meetings, which led to a drop in
the total number of hours spent on meetings.

168 | I S I W S C 2 0 1 9