Page 135 - Special Topic Session (STS) - Volume 3

STS523 Shazura Z. A. et al.
engaged with JPN to explore the possibilities of establishing strategic
collaboration to obtain the deceased status of policy/certificate holders from
JPN’s Registration of Death to facilitate death claims.
However, the information from JPN’s Registration of Death can only be
shared with government agencies, government-linked institutions and
statutory bodies, such as the Bank. In line with one of the Bank’s primary
function to promote sound, progressive and inclusive financial system, the
Bank has agreed to establish collaboration with JPN through the
establishment of the “Integration and Data Sharing Specification” between
both parties, where the initiative is deemed as an ancillary service offered by
the Bank to the industry. To support this initiative, the Bank has internally
developed Takaful and Insurance Deceased System (TIDeS), a secured
platform to facilitate efficient submission and dissemination of 12-digit NRIC
number between REs and JPN via the Bank.

Diagram 2.1 Overall Process of TIDeS

Through the implementation of TIDeS (refer Diagram 2.1), REs shall submit
the 12-digit NRIC number of life insurance policy and family takaful certificate
holders to the Bank. Upon receiving data submission from REs, TIDeS will
perform data validation, consolidate the NRIC numbers and ensure no
duplication of NRIC numbers across the REs for submission to JPN. JPN will
subsequently perform the matching of NRIC numbers against individual
profiles with deceased status from JPN’s Registration of Death and provide the
list of matched NRIC numbers of deceased individuals to the Bank. TIDeS
would rematch the list of deceased individuals by JPN against NRIC numbers
submitted by REs earlier and disseminate the matched NRIC numbers to
respective REs.
This initiative will benefit both the REs and policy/certificate holders where
processing of claims for death related benefits could be triggered and

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