Page 332 - Special Topic Session (STS) - Volume 2

STS497 Hasnah M. et al.
from 52.6 per cent in 2015 to 53.2 per cent in 2017. The main computer
activities carried out by the computer users were copying or moving a file or
folder (79.5%), using copy and paste tools to duplicate or move information
within a document (79.1%), connecting and installing new devices (69.3%) and
sending e-mails with attached files (61.7%).
Percentage of individuals using mobile phone in 2017 increased by 0.2
percentage points to 97.7 per cent in 2017 as compared to 97.5 per cent in
2015. Percentage of household access to internet increased 15.6 percentage
points to 85.7 per cent in 2017 while household access to computer also
increased by 6.5 percentage points from 67.6 per cent in 2015. Percentage of
households using mobile broadband in 2017 increased by 22.3 percentage
points to 84.2 per cent. Similarly, percentage of households using fixed
broadband in 2017 was 29.1 per cent increased by 4.4 percentage points as
compared to 24.7 per cent in 2015.

c. AES-ICT and ICTSA 2017
The information and communication services recorded gross output value
of RM144.8 billion in 2017 as compared to RM124.6 billion in 2015 with the
annual growth rate of 7.8 per cent. The value of intermediate input also
increased by RM8.4 billion to record RM70.4 billion with the average annual
growth rate of 6.5 per cent, thus resulting a value added of RM74.3 billion for
the year 2017. The number of persons engaged in this sector also reported an
increase of 5.4 per cent to 225,665 persons as compared to 203,017 persons
in 2015. Meanwhile, the salaries & wages paid in 2017 amounted to RM13.8
billion compared to RM11.7 billion in 2015 (Exhibit 4).

Exhibit 4: Principle Statistics of Information and Communication Services 2015 and 2017

Telecommunications services was the largest contributor of gross output
value with RM87.4 billion (60.4%) and the second largest contributor was
computer programming, consultancy and related activities with RM35.1 billion
(24.2%). In term of value added, telecommunications services also recorded
the highest value added in 2017 which amounted to RM49.5 billion (2015:

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