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CPS2103 Helda Curma et al.
               respectively 50% and 60%.  Media is one of the key users of official statistics
               because it facilitates the link between producers of statistical data and general
               public. Collaboration with international institutions improved the positioning
               of the NSOs around 90%, which is reflecting the effect of media as a major
               channel  of  transmitting  official  statistics.  Non-profit  organisations  and
               Scientific  Community  have  been  evaluated  50%  impacted  by  the  different
               collaborations.
                   NSOs have given their opinion also on the areas where support is needed
               in the near future, related to the building trust initiatives. Figure 8 shows that
               further support is needed mostly for statistical production (80%), followed by
               quality and communication (respectively 70& and 60%).

                          Figure 7: Needed support for the Trust Related Factors

                                      Needed support for the Trust Related Factors


                Statistical production           80.0                   20.0
                    Communication           60.0                    40.0
                                                                                     Yes
                          Quality             70.0                    30.0           No

                      Transparency   30.0                    70.0

                               0%  10%  20%  30%  40%  50%  60%  70%  80%  90% 100%

               Conclusions
                   The results of this survey are an important tool to detect user and official
               opinion  regarding  the  trust  in  official  statistics.  This  information  could  be
               integrated  into  the  planning  process  of  official  statistics  in  order  to  raise
               awareness regarding trust in official statistical since the views are given from
               10  NSOs.  Based  on  survey  results  area  where  NSOs  need  to  further  work
               concerning trust related factors are:
                     Clear explanations regarding changes or revisions
                     Coherent Statistics
                     Measure the quality of statistics
                     Increase the quality of statistical products
                     Appropriate methods to inform the general public
                     Consult key stakeholders regularly
                     Collaborate  with  media  to  inform  the  general  public  and  avoid
                      misleading interpretation
               The following actions should be undertaken by NSO in order to improve the
               positioning of the official statistics in society:
                     Clear explanations regarding changes or revisions
                     Coherent Statistics

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