Page 238 - Invited Paper Session (IPS) - Volume 2

IPS 224 Delina I.
statistics producers. In this regards a Statistical Training Centre is created at
INSTAT to increase the statistical capacities of statisticians and statistical
literacy among users and different stakeholders, as well as to provide the
needed infrastructure for scientific research activities. In this regards, during
2018 INSTAT has organised trainings on the legal and quality management
framework for statistical production, as well as basic knowledge in statistical
production processes. Over the last three years, progress has been shown in
the internal governance factors, based on the SSS findings, figure 4.

Figure 4: SSS 2017-2019
80
75 71.2 71.2 72.4 72.3 73.4 70.6 70.8 71.6

70 66
65 2017
60 2018
55 2019
50
45
40
Internal Governance Internal HR Management
Communication

Initiatives to improve internal governance model and communication have
been taken from INSTAT. In order to have a more sustainable statistical
institution, independent by political interferences and outside factors, the law
has clear provisions on the duties of the Director General and Steering Body.
The Steering Body is the governing body of INSTAT, composed by the mid
and high level management of INSTAT, chaired by the Director General. Its
responsibility is to define INSTAT development strategy and propose budget
implementation and revenues distribution. The results of SSS are analysed and
action plans to improve the level of satisfaction are prepared and monitored.
One of the actions taken to improve the satisfaction was the leadership
program. This program goal was to improve internal communication and
involve staff in the planning and decision-making process.
The new legal framework has increased also the autonomy in managing
financial resources. INSTAT can provide statistical services to third parties,
performing activities that are outside the scope of OSP. The revenues
generated from the provided services can be managed to improve statistical
production infrastructure, increase the number of statistics produced based
on user’s needs, increase staff capacities for NSS and conduct scientific
research, studies or analysis. In 2017, one important action, towards
improvement of the staff satisfaction, was the increase of the salary level for
all INSTAT staff.

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