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CPS2245 Azrie Tamjis
               funds  and  placing  greater  resources  into  managing  potentially  delinquent
               loans. At the same time, BNM reduced its policy interest rate (OPR) from 3.5%
               to 2.0% in November 2008 to February 2009. The policy interest rates required
               banks  to  drastically  adjust  their  input  prices and  outputs according  to  the
               indicative market interest rate (i.e., the OPR). Similar to Berger and Humphrey
               (1992), a slower response in adjusting to changes resulted in Malaysian banks
               experiencing lower cost efficiencies during the third phase of the FSMP. In
               addition, Basel II was also implemented between 2008 and 2010 (Standard
               Approach and Internal Ratings Based Approach) and Malaysian banks invested
               heavily  in  technology,  physical  assets,  external  consultants  and  specialised
               labour to comply with the new capital regulation.

               4.   Discussion and Conclusion
                   Before the Asian crisis, banks were found to lack effective risk management
               and corporate governance, resulting in a high level of fragility. Furthermore,
               the  market  conditions  were  very  rigid,  where  prescriptive  rules-based
               regulation  and  supervision  was  implemented  in  the  financial  sector.  The
               pricing mechanism of banking products and services was also rigid, which did
               not  encourage  competition  among  financial  players.  Islamic  finance  was
               limited and not given full attention as to its possibilities and potentials. These
               conditions made Malaysian banks more vulnerable to macroeconomic distress
               and the inability to withstand these pressures during the Asian financial crisis.
               A major response by the Malaysian government to these pressures has been
               a  substantial  consolidation  measure,  resulting  in  a  reduction  in  the  total
               number  of  banks,  in  which  a  fragmented  banking  system  of  33  domestic
               banking groups was reduced to 10 anchor domestic banking groups. At the
               same time, the FSMP was introduced to strengthen and further liberalise the
               Malaysian banking industry following the Asian financial crisis in 1997–98.
                   The implementation of the FSMP changed the financial landscape of the
               banking  industry.  Within  the  FSMP  period,  Malaysia  witnessed  a  series  of
               financial  liberalisation  measures,  including;  liberalisation  of  interest  rate  to
               market  players,  introduction  of  new  foreign  banks  (both  Islamic  and
               conventional  banks),  branch  liberalisation  by  allowing  foreign  banks  to
               increase  their  branches,  de-pegging  of  Malaysian  Ringgit  to  US  Dollars,
               simplified product approval process, lifting of wage moratorium, and allowing
               of outsourcing of banks’ non-core activities. With these initiatives, excessive
               government  intervention  in  banks’  operations  (particularly  in  relation  to
               interest rates (e.g. BLR)) was reduced. One of the key objectives of the FSMP
               was to improve competition, which at the same time promotes the banking
               industry’s resilience and soundness.
                   This  study  found  that  the  cost  inefficiencies  in  Malaysian  banks  are
               substantial,  inefficient  banks  being  approximately  20.0%  less  cost-efficient

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