Page 226 - Contributed Paper Session (CPS) - Volume 1
P. 226

CPS1283 Kelvin H.C.Y et al.
                  Practicality
                      The  selection  of  rating  factors  is  a  balance  between  practicality  and
                  accuracy. Adopting more rating factors would help refine the accuracy of the
                  insurance premium but at the risk  of customers being discouraged by the
                  number of required questions. Adopting less rating factors would be practical
                  for  business  purposes  but  introduces  the  risk  of  adverse  selection  due  to
                  inadequate information.
                      In addition to the technical premium computed by the actuary, due regard
                  also  needs  to  be  given  to  market  competition  and  customer  retention
                  elasticity.
                      The application of the +/-10% cap and cup for Motor insurance products
                  helps ensure a gradual transition to market-based pricing, however, it may
                  introduce scenarios where different risk profiles are being charged the same
                  premium (i.e. at the cap/ cup).

                  New products
                      Innovative general insurance companies have taken the lead to introduce
                  various new products as allowed under the Phased Liberalisation of Motor and
                  Fire Tariffs policy document.
                      The policy document specifies new products as
                         (a)    a  new  type  of  Motor  or  Fire  cover  (inclusive  of  any  add-on
                                cover), that is not defined under the Tariffs; or
                         (b)    any  Motor  or  Fire  product,  which  incorporates  new  or
                                additional  features  or  components  not  defined  under  the
                                Tariffs; or
                         (c)    any variation to, or extension of any cover (inclusive of any add-
                                on cover) defined under the Tariffs.
                      The introduction of new products, such as  smart key coverage, limited
                  special perils coverage, and e-hailing coverage, gives customers a wider choice
                  to tailor their insurance solutions to meet their specific individual needs.
                      A  new  product  can  only  be  introduced  to  the  market  after  the  policy
                  wording  for  the  new  product  has  been  approved  by  the  relevant  industry
                  association.
                      Bank Negara Malaysia’s approval is required for Motor new products with
                  the following features:
                         a)     new  exclusions,  limits,  or  other  terms  resulting  in  reduced
                                coverage  compared  to  products  defined  under  the  Motor
                                Tariff;
                         b)     term  or  duration  of  cover  that  is  shorter  or  longer  than  a
                                continuous period of 12 months;





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