Page 37 - Contributed Paper Session (CPS) - Volume 5
P. 37

CPS667 Waleed Mohammed
                       On the other hand, the enumerators, should begin by trying to gain
                   rapport with the respondent. With a friendly and respectful manner, the
                   enumerators  should  introduce  themselves  by  name,  and  as  a
                   representative  of  the  organization,  presenting  his  or  her  identification
                   card (which should be worn at all times during the interview). The survey
                   should then be introduced, with an explanation of its purposes and how
                   the information will be used.

                   The enumerator should be prepared to answer questions such as:
                   •  Where did you get my name?
                   •  Why was I chosen for this interview?
                   •  What kinds of questions are you going to ask?
                   •  I'm old I'm not disabled. Why are you including me in the census?
                   •  Why  does  the  government  spend  money  on  census  instead  of
                       providing better services to those who need them?
                   •  What services are offered in my area?

                      Once the introduction and some explanation about the survey/census
                   have  been  made,  the  interview  can  begin.  The  interviewer’s  goal  is  to
                   collect  accurate  information  by  using  the  questionnaire  according  to
                   proven  interview  techniques.  Since  data  users  need  to  combine
                   information  collected  from  all  interviews,  the  questions  must  be
                   presented in a uniform manner.

                  2.  Reading body language for respondents (Household)
                      Body Language is a significant aspect of modern communications and
                   relationships, is therefore very relevant to management and leadership,
                   and to all aspects of work and business where communications can be
                   seen and physically observed among people. The enumerators can benefit
                   from reading body language to get data with high quality, for example:
                   Lying: Of all the non-verbal body language that we may observe, being
                   able to tell whether a person is lying or not will stand you in good stead.
                   There  are  some  of  the  typical  signs  and  signals  that  a  person  is  lying
                   include:
                     •  Eyes  maintain  little  or  no  eye  contact,  or  there  may  be  rapid  eye
                       movements, with pupils constricted.
                     •  Hand or fingers are in front of his or her mouth when speaking.
                     •  His  or  her  body  is  physically  turned  away  from  you,  or  there  are
                       unusual/unnatural body gestures.
                     •  His or her breathing rate increases.
                     •  Voice changes such as change in pitch, stammering, throat clearing.


                                                                   26 | I S I   W S C   2 0 1 9
   32   33   34   35   36   37   38   39   40   41   42