Page 37 - Contributed Paper Session (CPS) - Volume 5
P. 37
CPS667 Waleed Mohammed
On the other hand, the enumerators, should begin by trying to gain
rapport with the respondent. With a friendly and respectful manner, the
enumerators should introduce themselves by name, and as a
representative of the organization, presenting his or her identification
card (which should be worn at all times during the interview). The survey
should then be introduced, with an explanation of its purposes and how
the information will be used.
The enumerator should be prepared to answer questions such as:
• Where did you get my name?
• Why was I chosen for this interview?
• What kinds of questions are you going to ask?
• I'm old I'm not disabled. Why are you including me in the census?
• Why does the government spend money on census instead of
providing better services to those who need them?
• What services are offered in my area?
Once the introduction and some explanation about the survey/census
have been made, the interview can begin. The interviewer’s goal is to
collect accurate information by using the questionnaire according to
proven interview techniques. Since data users need to combine
information collected from all interviews, the questions must be
presented in a uniform manner.
2. Reading body language for respondents (Household)
Body Language is a significant aspect of modern communications and
relationships, is therefore very relevant to management and leadership,
and to all aspects of work and business where communications can be
seen and physically observed among people. The enumerators can benefit
from reading body language to get data with high quality, for example:
Lying: Of all the non-verbal body language that we may observe, being
able to tell whether a person is lying or not will stand you in good stead.
There are some of the typical signs and signals that a person is lying
include:
• Eyes maintain little or no eye contact, or there may be rapid eye
movements, with pupils constricted.
• Hand or fingers are in front of his or her mouth when speaking.
• His or her body is physically turned away from you, or there are
unusual/unnatural body gestures.
• His or her breathing rate increases.
• Voice changes such as change in pitch, stammering, throat clearing.
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