Page 344 - Special Topic Session (STS) - Volume 2

STS497 Hasnah M. et al.
users, online spending and adopting of new technologies are the key drivers
for the development of e-commerce in Malaysia.
E-commerce developing rapidly worldwide and it offers lucrative and vast
opportunities. In general e-commerce transaction is the activity of buying or
selling of goods or services through the Internet which bringing significant
benefits to economies and societies. The convergence of the informational
economy through ICT, Internet and electronic commerce has become more
important transformation towards economic growth. It's not a surprise that
selling and purchasing also have taken to the Internet and provide to the
opportunities that are abound to make a significant presence in the global
market. E-commerce become a trend, and has brought many changes in the
society which has affected the daily lives of consumers and transformed the
standard operating procedures of many businesses. In Malaysia, these
significant transformations of e-commerce have influenced the specific
economy such as manufacturing and services sectors.
Internationally, Organisation for Economic Co-operation and
Development (OECD) plays a vital role in producing the recommendation for
ICT, Internet and e-commerce. This recommendation is used to measure the
development of e-commerce statistics where it is part of reliable source of
comparable economic statistic and social data amongst the National Statistical
Office (NSO). The OECD also monitors trends, analyses and forecasts economic
developments, and researches social changes and evolving patterns in trade,
environment, agriculture, technology, taxation, and other areas. Moreover,
OECD is to promote policies that will improve the economic and social well-
being of people around the world by providing a forum in which governments
can work together to share experiences and seek solutions to common
problems and identify good practice and coordinate domestic and
international policies, (OECD, 2011). The Malaysia’s NSO namely Department
of Statistics Malaysia (DOSM) is a premier government agency under the
Ministry of Economic Affairs entrusted with the responsibility to collect and
interpret the latest statistics in monitoring of national economic performance
and social development.
Based on mid-term review of the Eleventh Malaysia Plan 2016-2020, the
share of e-commerce to Gross Domestic Product (GDP) was targeted at 20.8
per cent by 2020. The National E-Commerce Strategic Roadmap will assist all
e-commerce traders to increase their contribution to the overall GDP to reach
RM211 billion by 2020. Realising the importance of e-commerce activities to
the Malaysia’s economy, DOSM has took the initiative to embark on the
surveys regarding the Usage of ICT and E-Commerce by Establishment (ICTEC)
and ICT Use and Access by individuals and Household survey (ICTHS) to obtain
the e-commerce statistics. Therefore, this paper aims to share the findings of
the surveys and the compilation of e-commerce in Malaysia.

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