Page 347 - Special Topic Session (STS) - Volume 2

Chart 1 : Internet used, 2013-2018

STS497 Hasnah M. et al.
Chart 1 : Internet used, 2013-2018

Percent (%)

100
8 0 70.1 85.7 87.0
81.2
58.6 71.1 80.1
73.3
6 0 57.0 61.5 Internet Used
by Individuals
4 0 Internet Access
by Household
2 0 Internet Used by
Establishment
0 2013 2015 2017 2018
Year

E-Commerce transactions by online purchasing or ordering goods or
services by individuals in Malaysia are also moving upward year by year.
According to the findings from ICTHS survey, the e-commerce individual buyer
in Malaysia has reached 24.8 percent approximately 6 million buyer in 2018.
Percentage of individual buyer increased by 9.5 percentage points from 15.3
per cent in 2013 to 24.8 per cent in 2018 as shown in Chart 2.

Chart 2 : E-Commerce individual buyer, 2013-2018

In 2018, W.P Putrajaya recorded the highest e-commerce individual buyer
of 60.5 per cent, followed by W.P. Kuala Lumpur (47.5%) and Selangor (37.7%).
It also shows the smooth usage of the internet in Malaysia where internet users
recorded more than 70 per cent for each state (Chart 3).

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