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STS497 Hasnah M. et al.
The statistics obtained from the surveys were in line with the target of
Sustainable Development Goals (SDGs): Goal 9 to build the resilient
infrastructure, promote inclusive and sustainable industrialisation and foster
innovation. As a result, Malaysia has improved on the ICT infrastructure
especially on the access and development of information and communications
technology and strive to provide universal and affordable access to the
Internet. The findings of the surveys reflects Malaysia’s efforts to achieve the
target of goal 9 especially on the inclusiveness and competitive economic
forces in order to generate employment, income, facilitate international trade
and enable the efficient use of resources. The fast growth of e-commerce
business and ICT’s technology will accelerate economic growth, connectivity,
mobility and well-being of the people.

2. Methodology
ICT refers to the technologies and services that enable information to be
accessed, stored, processed, transformed, manipulated and disseminated,
including the transmission or communication of voice, image and/or data over
a variety of transmission media. E-commerce transaction is the sale or
purchase of goods or services, conducted over computer networks by
methods specifically designed for the purpose of receiving or placing of
orders.
The definitions and classifications are adopted from the guidelines as
stipulated in the OECD Model Survey on ICT Usage by Businesses (2nd
Revision), 2015 and Internet Economy Outlook, 2012 published by OECD. Thus,
a standard concept and definition has been used to measure the impact
especially on the e-commerce growth and its contributions to the economy.
The classification of industry is based on Malaysia Standard Industrial
Classification (MSIC) 2008 Ver.1.0. which is in concordance with International
Standard Industrial Classification of All Economic Activities (ISIC) Rev. 4.
ICTEC is a structured survey to collect the necessary information on ICT
used jointly with income and expenditure of e-commerce transactions. It
serves as essential information to answer the research questions and
objectives pertaining to ICT used and e-commerce in Malaysia. In general, this
survey used a sampling design approach which covers all economy sectors
which are Agriculture, Mining & Quarrying, Manufacturing, Construction and
Services.
Sampling design of the survey is a one-stage stratified random sampling.
Categories of industries and state level have been classified as stratum, and
the establishment as the sampling unit. Each stratum (industry) has been set
up to four substrata to ensure the distributed sample takes into account the
economic characteristics of the industry. The main substratum is
heterogeneous, was fully covered. Whereas, other substratum that are

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