Page 348 - Special Topic Session (STS) - Volume 2

STS497 Hasnah M. et al.
Chart 3 : Internet Used and E-Commerce individual buyer by state, 2018

Increasing rate of internet used is a key drivers for the development of e-
commerce in Malaysia. Findings from ICTEC 2017 survey showed 73.3 per cent
establishment used internet as compared to 61.5 per cent in 2015. E-
commerce income is higher than e-commerce expenditure for both year in
2015 and 2017. E-Commerce income registered RM 447.8 billion while e-
commerce expenditure were 228.8 billion in 2017 (Chart 4).

Chart 4: Internet Used and E-Commerce Transactions by Establishment, 2015-2017

The value of Malaysia e-commerce income grew 6.0 per cent in 2017,
recorded RM 447.8 billion compared to RM398.2 billion in 2015. In 2017, E-
commerce income was dominated by the domestic market of RM399.8 billion
with a share of 89.3 per cent compared to the international market of RM48.0
billion (10.7%). The highest income from e-commerce transactions by type of
customer was obtained through Business to Business (B2B) at RM352.2 billion

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