Page 349 - Special Topic Session (STS) - Volume 2

STS497 Hasnah M. et al.
with annual growth rate of 4.9 per cent. This was followed by Business to
Consumer (B2C) of RM82.5 billion (9.5%) and Business to Government (B2G)
RM13.1 billion (19.1%) as shown in Chart 5.

Chart 5: Income from E-Commerce Transactions, 2015-2017

Meanwhile, e-commerce expenditure grew 8.3 per cent with a value of
RM228.8 billion compared to RM195.1 billion in 2015. It was recorded
domestic market of RM202.8 billion with a share of 88.7 per cent compared to
the international market RM26.0 billion (11.3%). B2B recorded the highest e-
commerce expenditure of RM213.1 billion with annual growth rate of 7.9 per
cent, followed by B2C (RM9.5 billion; 5.0%) and B2G (RM6.1 billion; 32.7%) as
shown in Chart 6.

Chart 6: Expenditure from E-Commerce Transactions, 2015-2017

4. Conclusion
Malaysia is rapidly growing region with overwhelming usage of internet
access and becoming more attractive to business especially to the e-
commerce activities. Modern businesses are in a race to provide the best finest

338 | I S I W S C 2 0 1 9