Page 208 - Invited Paper Session (IPS) - Volume 1

IPS131 Roberta C. et al.
anti-violence network. Almost all the anti-violence centres, 95%, adhere to the
national helpline, the toll-free number 1522 against violence and stalking.
In 2017 there are approximately 4,400 operators that worked in the anti-
violence centres, of which 56.1% were engaged exclusively in a voluntary
manner. The professional figures that are more present in the centres, in line
with the services provided, are lawyers, psychologists and reception operators.
93% of anti-violence centres provide for compulsory training for operators
who are employed at the centre. In 85% of cases it is the centre itself that has
organized training courses for staff.
In order to have a synthetic view of specialized services performance and
organization, anti-violence centres were grouped on the basis of the results of
a multidimensional analysis that took into consideration, on the one hand,
their offer to women and, on the other, the organizational strategies adopted
to respond to women's needs. Six types of centres emerged from the analysis.

Figure 1. The 6 groups of specialized services

Group 1 The centres of medium-sized, integrated into the 12.6%
violence network
Group 2 The medium-small centres, supported by the network 15.8%
Group 3 The centres with a strong and independent presence 34.8%
that also act together with the network
Group 4 Small centres, but not isolated from the network 17.8%
Group 5 Small centres, which provide only basic services 4.7%
Group 6 The small centres, recently born, which provide few 14.2%
essential services, where the network does not exist

The centres of medium-sized, integrated into the violence network.
This group includes 12.6% of the AVCs. These are centres that in 2017 followed
between 100 and 200 women on their way out of violence. They are
incorporated in the territorial anti-violence network - which also includes
health services (local health authorities, hospitals) and social services

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